Project responsibilities

• Design e-commerce and account management features of as a member of a three-person user experience team
• Produce annotated wireframes that reflect all business and user requirements
• Work closely with client-side product analysts, subject matter experts, and business analysts to define and capture business requirements
• Coordinate to ensure that design standards are applied throughout all wireframe documents
• Collaborate with creative and front-end development teams to ensure that business and user requirements are satisfied throughout creative design and development

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Project responsibilities

• Prepare and facilitate discovery workshops designed to capture user types, key tasks, and business and user requirements for web application
• Create interview scripts and conduct interviews with key users of existing train monitoring and management web application, including key clients, train yard managers, and supply chain managers in order to validate workshop findings
• Consolidate and organize workshop findings into persona and scenario documents
• Re-envision the design of train monitoring and management web application, and produce annotated wireframes communicating the key concepts of this redesign

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Project responsibilities

• Perform assessment of existing public website and provide recommendations on content appropriate for public mobile website
• Design proof-of-concept mobile website while working closely with mobile developers and subject matter experts

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Project responsibilities

• Perform heuristic evaluation of existing and concept iPhone and iPad applications
• Prepare materials for and co-facilitate discovery workshop designed to capture user types, key user flows for each identified user type, and business and user requirements
• Create workshop findings document defining key user types and key user tasks
• Conduct interviews with key stakeholders in order to expand on workshop findings

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Project responsibilities

• Prepare and co-facilitate process flow and requirements workshop with subject matter experts
• Create online account open process flow document
• Assess and translate business requirements into user interface requirements
• Design and create detailed annotated wireframes of online account open process
• Work directly with client-side business analyst to ensure all business requirements are met in the design of the user interface documents

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